How should the required disclosures to consumers be made?

The requirement for disclosures to consumers is to ensure that the information is accessible and easily understood. By stating that disclosures should be made "clearly and conspicuously," it emphasizes that the information must be presented in a manner that is straightforward and visible, allowing consumers to make informed decisions. This approach aligns with the best practices in consumer protection laws, which aim to provide transparency and accessibility in important matters, especially in sensitive areas such as funeral services.

Making disclosures in a brief email or over the phone may lead to misunderstandings, as the information could be overlooked, misinterpreted, or not retained. Similarly, using a complicated legal document is not effective in ensuring that consumers grasp the essential details they need. The focus remains on clarity and visibility to safeguard consumer rights and information integrity in the process.